Check if the Bluestacks black screen issue still occurs.
Right-click Bluestacks shortcut and choose the option to run it with integrated graphics. If your computer has two graphics card installed, a dedicated GPU and an integrated GPU, then you should try using the integrated GPU. Try running Bluestacks with the integrated graphics card Listed below are the recommended troubleshooting steps you need to do to fix this problem. There are several factors that can cause this particular problem ranging from a corrupted file to outdated drivers. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem. Step 6: If the blue screen error is gone and you want to pinpoint the app that affected BlueStacks, disable each entry in the Task manager Startup button one by one.What to do when you get a black screen when using Bluestacksīefore performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. Step 4: Return to System Configuration > Apply > OK. Step 3: Go to Startup tab > Task Manager > startup button and right-click each entry, selecting Disable for all of them. Step 2: Click OK > System Configuration window appears > Services > check Hide all Microsoft services > Disable all. Step 1: Press Windows + R > type msconfig. If it isn’t, then the problem is related to your drivers or third-party apps. Step 4: Start Windows in Safe Mode and see if the issue is still there. Step 3: Select Safe Mode with Networking. Step 2: Choose Troubleshoot > Advanced options > Startup Settings > Restart. Step 1: Press Windows + I > Update & Security > Recovery at left pane > Restart now at right pane. Step 2: Right-click on it and choose Uninstall device > Uninstall. Step 1: Press Windows + X > Device Manager. Reinstall Graphics Card Driversįollow below steps check to see if graphics card drivers are not corrupted or outdated: Update BlueStacks to the latest version and see if it fixes the Blue Screen Error. Step 2: Select Windows features on or off > Hyper-V and uncheck it.
Step 1: Type Windows Features in the search field.
You only need this feature if you are running virtual machine on PC, follow below steps to disable Hyper-V. Use an antivirus like Bitdefender which won’t interfere with BlueStacks and also protect PC from viruses. If not, completely remove the antivirus and see if it works. Disable certain features or the entire antivirus while using BlueStacks and see if the problem is fixed. Some of the antivirus software interfere with BlueStacks. Fix BlueStacks Black or Blue Screen Error Here is troubleshooting steps to resolve BlueStacks’ Blue Screen of Death error or Blue Screen problem in Windows operating system permanently. Did you ever face BlueStacks Blue Screen Error on your PC? These errors are very common for BlueStacks users.
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